Service Request Ticket - # 74318

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2019 09:07 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130530[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:2C

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 28, 2019 01:59 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 28, 2019 01:59 PM 
set up monitor and added printers/admin rights
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Megan Thibeault Oct 28, 2019 10:29 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Oct 28, 2019 09:08 AM 
*Dr. Chen
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Stephanie Magee Oct 28, 2019 09:07 AM 
Tracy called to let me know that Dr. Chin in 
Old Ed 234 has a computer in their office that 
is not connected to the network. It is missing 
the cable that connects the monitor to power 
and the network cable.
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