Service Request Ticket - # 74323

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2019 10:28 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130154[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L51X0DNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591

Wired NIC 10:DD:B1:E7:6F:72


Wireless NIC 8C:2D:AA:5F:55:D1


Bluetooth NIC 8C:2D:AA:5F:55:D2

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Oct 29, 2019 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Brittany Franklin Oct 29, 2019 09:52 AM 
Task reassigned to Joe Collinsworth.
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Brittany Franklin Oct 28, 2019 10:28 AM 
Sophos missing services on W20130154. Will need to be reinstalled.
Tamper Protection Code:
187403130188
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