Service Request Ticket - # 74324

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2019 10:30 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20131003[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5ZZF6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.14 (Mojave) Software TRANSFER from W#20090899 Finale 25 from Music Dept Site license(P0095335)

Wireless NIC 48:D7:05:B6:43:65


Bluetooth NIC 48:D7:05:B6:43:66


TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public

Entered by Date Memo
Katherine Reynoso Jan 30, 2020 01:37 PM
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 30, 2020 01:37 PM
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jan 30, 2020 01:36 PM
Status changed from (4) On Hold to (1) Pending
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Katherine Reynoso Jan 30, 2020 01:36 PM
It's good to go now.
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Katherine Reynoso Jan 22, 2020 08:10 AM
Status changed from (1) Pending to (4) On Hold
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Katherine Reynoso Jan 15, 2020 04:43 PM
Bradley doesn't have it.
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Brittany Franklin Jan 02, 2020 08:56 AM
Task reassigned to UCS Tech.
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Brittany Franklin Jan 02, 2020 08:56 AM
Status changed from (5) Completed to (1) Pending
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Brittany Franklin Jan 02, 2020 08:56 AM
Still has Sophos issues.
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Bradley Karkanen Dec 27, 2019 10:34 AM
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Oct 29, 2019 08:07 AM
Hmm this is no longer in my drawer I think it was 
made a loaner.
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Brittany Franklin Oct 28, 2019 10:30 AM
Tamper Protection Code:
789205877797
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