Service Request Ticket - # 74346

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2019 10:49 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20120120[Edit Inv] (opens in a new window) Bldg/Room MNB 112
Service Tag Description Dell Professional P2210 22inch WFP Mon w/soundbar
Serial No. CN06H6FX7444516AAXNL Location Math Student Lounge
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 06, 2019 11:17 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Oct 31, 2019 04:56 PM 
Task reassigned to Gino Salazar.
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Joe Collinsworth Oct 31, 2019 04:56 PM 
Didn't get a chance to do this sowwy UwU
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Gino Salazar Oct 31, 2019 02:53 PM 
Let john know about anything you see
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Gino Salazar Oct 31, 2019 02:53 PM 
Unplug from power for a few minutes so it can dump itself
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Gino Salazar Oct 31, 2019 02:49 PM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Oct 31, 2019 02:47 PM 
It worked after I force shut it down?
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Alix Karkanen Oct 31, 2019 01:53 PM 
Status changed from (5) Completed to (1) Pending
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Alix Karkanen Oct 31, 2019 01:53 PM 
****This is an email****
The computer next to the printer in the student 
lounge in MNB 112 still not working right.  It 
let a student log in and then logged off and shut 
down after a few minutes.

WYSE client: 2012 0248
Monitor:  2012 0120
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Gino Salazar Oct 29, 2019 01:57 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 29, 2019 01:41 PM 
Fixed!
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Gino Salazar Oct 29, 2019 12:33 PM 
Task reassigned to Gino Salazar.
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Alix Karkanen Oct 29, 2019 10:50 AM 
****This is an email****
Oh dear, guess I neglected to say where this is:  
it's in the student lounge in MNB 112. 

My apologies for not giving this information 
originally,
Sharon
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Alix Karkanen Oct 29, 2019 10:49 AM 
****This is an email****
Good Morning UCS,

Just to let you know, the computer beside the 
printer that has given us trouble for quite a 
while is again not working.  The mouse won't 
move.  (I did try re-plugging it in.)
WYSE client: 2012 0248
Monitor:  2012 0120

Thanks you,
Sharon
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