Service Request Ticket - # 74353

Service Request Information

CONTACT Name Moreland, Casie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2019 12:32 PM
Department College of Liberal Arts and Sciences Phone 88954
Location Email morelandc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20171161[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag FZTLHP2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. FZTLHP2 Location Storage
TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 30, 2019 12:29 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Oct 30, 2019 10:53 AM 
She's all good
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Savannah Sharp Voss Oct 29, 2019 01:26 PM 
Status changed from (1) Pending to (2) Scheduled
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Savannah Sharp Voss Oct 29, 2019 01:26 PM 
Called and said she would like it to be looked at 
tomorrow at 10.
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Gino Salazar Oct 29, 2019 12:39 PM 
Task reassigned to Gino Salazar.
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Savannah Sharp Voss Oct 29, 2019 12:32 PM 
Casie said her monitor was stuck blinking 
yesterday, today its not blinking, and it still 
won't turn on.  She said her CPU works fine but 
er monitor won't turn on.
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