Service Request Ticket - # 74398

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2019 03:30 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181445[Edit Inv] (opens in a new window) Bldg/Room RA Theatre
Service Tag Description Apple 27-inch iMac Pro with Retina 5K display #Z0UR
Serial No. C02YT0M4M0XV Location Theatre Projection System station

CPU 3.0 GHz Intel Xeon W 10-Core


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938; Apple ­ Pro Apps Bundle for Education BMGE2Z/A [includes Final Cut Pro X, Motion 5, Compressor 4, Logic Pro X, & MainStage 3); Millumin v3 VISA2019009871 FALL2019; Isadora 3 perpetual VISA2019009863 FALL2019

Wired NIC D0:81:7A:D6:4A:1D


Wireless NIC 38:F9:D3:CF:11:7B


Bluetooth NIC A4:83:E7:0E:D3:38

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 05, 2019 01:39 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Nov 05, 2019 01:39 PM 
We reset the user projection with Scott.
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John Rushing Nov 05, 2019 08:51 AM 
I left a Voice Message.
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Stephanie Magee Nov 01, 2019 03:30 PM 
Task reassigned to John Rushing.
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Stephanie Magee Nov 01, 2019 03:30 PM 
Scott has forgotten the username and password 
for the projection computer. He would like some 
help resetting the password or just creating a 
new account on this computer. 
He is done with class at 2 on Monday, please 
stop by. 
The computer is currently located in the 
Upstairs Control Room
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