Service Request Ticket - # 74399

Service Request Information

CONTACT Name McDonough, Erin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2019 08:01 AM
Department Strategic Communications & Marketing Phone 89120
Location Email mcdonoughe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131111[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FWJBF12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. FWJBF12 Location PDR 2023 Giveaway

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094370

Wired NIC EC:F4:BB:3E:9B:F5


Wireless NIC 80:86:F2:6F:21:24


Bluetooth NIC 80:86:F2:6F:21:28

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Nov 07, 2019 02:45 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Nov 07, 2019 02:45 PM 
finished
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Joe Collinsworth Nov 05, 2019 03:54 PM 
started image
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Joe Collinsworth Nov 05, 2019 03:26 PM 
user said everything 
is backed up
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Stephanie Magee Nov 05, 2019 08:05 AM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Nov 05, 2019 07:59 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Alix Karkanen Nov 04, 2019 03:20 PM 
20131111[Edit Inv]
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Stephanie Magee Nov 04, 2019 08:01 AM 
Getting WOU #
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