Service Request Ticket - # 74403

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2019 09:43 AM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150417[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. SC1MRD0L8DV30 Location Going to PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715;

Wired NIC 38:C9:86:42:68:C7


Wireless NIC A4:F1:E8:D5:E1:E2


Bluetooth NIC A4:F1:E8:D5:E1:E3

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Nov 04, 2019 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Nov 04, 2019 11:51 AM 
done
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Stephanie Magee Nov 04, 2019 09:43 AM 
Priority changed from (3) Priority to (2) High Priority.
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Stephanie Magee Nov 04, 2019 09:43 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Nov 04, 2019 09:43 AM 
Needs HDrive mapped
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