Service Request Ticket - # 74425

Service Request Information

CONTACT Name Olalde, Rosita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2019 11:17 AM
Department Advancement & Foundation Phone 8-8281
Location Email olalder@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150421[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 6700/DN Color Laser Printer
Serial No. AB9786206 Location PDR

Model 6700/DN Hostname ad-wolf.wou.edu
Notes Duplex/two-sided printing standard, Letter to Legal (8.5 in x 14 in), 2400dpi x 1200dpi (B&W) & 2400dpi x 1200dpi (color), maximum Duty Cycle1 120,000 images/month Recommended Monthly Print Volume: From 2,000-14,000pages up to 47 ppm(mono)/up to 47 ppm(color) capacity: 1250 sheets Tray 1 (Multipurpose tray): 150 sheets, Tray 2: 550 sheets; Gigabit LAN Ethernet or USB 2.0; NETWORK PRINTER IP ADDRESS:140.211.117.18 Replaced WOU#20131033 Ink/Toner Refill Standard-capacity toner cartridge: Black: part#106R01506, Cyan: part#106R01503, Magenta:part#106R01504 Yellow: part#106R01505 and High-capacity toner cartridges: Black part#106R01510, Cyan: part#106R01507, Magenta: part#106R01508, Yellow: part#106R01509;

Wired NIC 9C:93:4E:68:0B:7D

TECHS Submitted by Anthony Franklin Contact franklina@wou.edu 88956
Primary Technician Contact franklina@wou.edu 88956

Tracking

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Anthony Franklin
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Anthony Franklin Nov 06, 2019 08:24 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Nov 06, 2019 08:24 AM 
Reset memory - working now
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Anthony Franklin Nov 05, 2019 11:17 AM 
UA-Wolf connected via ethernet but still doesn't 
show up on the network.  Un-pingable.
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