Service Request Ticket - # 74428

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2019 12:53 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181063[Edit Inv] (opens in a new window) Bldg/Room COT Front Room
Service Tag 884VDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884VDW2 Location Front Desk Student Worker

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:C5:1E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Nathan Sauer Nov 11, 2019 09:36 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Nov 07, 2019 11:26 AM 
****This is an outgoing email****
Hi Nathan,

Regarding service request #74428

Description: GFA  SETUP: Dell OptiPlex 7060 SFF 
desktopW#20181063[Edit Inv] to replace W#20140372[Edit Inv] laptop in HR 
conf Room

This computer is setup and ready to be delivered. I put it 
back on the inventory counter.
Thank you
Joe
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Public
Joe Collinsworth Nov 07, 2019 11:01 AM 
Finished
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Joe Collinsworth Nov 07, 2019 08:20 AM 
Imaging
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Tricia Flaherty Nov 05, 2019 12:53 PM 
After you have imaged a standard image then this can go to 
Nathan for final setup.  It is to replace a laptop W#20140372[Edit Inv] that 
is used in an HR Conference room with a desktop W#20181063[Edit Inv], 
wireless mouse and keyboard and cabling that hooks to mounted 
display.  
With the computer is also Logitech® MK540 Advanced Wireless 
Keyboard And Mouse Combo, Black #920-008671 
UCS2019009651 & Monoprice 15ft 3.0 A Male to A Female Active 
Extension Cable #9470 VISA2017006657;
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