Service Request Ticket - # 74432

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2019 02:10 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150047[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q7073FY13 Location PDR 2023 Giveaway

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:49:CC


Wireless NIC AC:29:3A:9E:BC:C3


Bluetooth NIC AC:29:3A:9E:BC:C4

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 06, 2019 10:36 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Nov 05, 2019 03:02 PM 
John pushed something to fix this for all future users, 
tomorrow if it hasnt been fixed then I will run sudo jamf 
policy and recon
 Add Attachment
Natalie Plasker Nov 05, 2019 02:10 PM 
Hello -
I've realized that a request I made at the 
beginning of the term seems not to have been 
addressed yet:
Old Ed 104 – Mac  #20150047[Edit Inv] needs to have the 
software/drivers installed for the adjacent Epson 
3880 printer and the Epson Expression XL scanner. 
I see neither listed under printers/scanners in 
the System Preferences.

Thanks,
Jen
 Add Attachment