Service Request Ticket - # 74460

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2019 11:10 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20190055[Edit Inv] (opens in a new window) Bldg/Room TODD 109
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. 7HB779970 Location Todd109 LAB printer (XPPS) replacement

Model C400/DN Hostname printer-todd109.wou.edu
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; STUDENT TECH PRINTER WITH XPPS IP:140.211.78.33 Metered pin: Ink/Toner Refill

Wired NIC 9C:93:4E:65:EA:F9

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Nov 07, 2019 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Nov 07, 2019 11:27 AM 
Student was out of print credits.
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Megan Thibeault Nov 07, 2019 11:17 AM 
Task reassigned to Anthony Franklin.
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Alix Karkanen Nov 07, 2019 11:10 AM 
The printer in MNB 223 is not receiving print jobs.

Amy Goodwin
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