Service Request Ticket - # 74475

Service Request Information

CONTACT Name Bradley, Brenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2019 10:59 AM
Department Mathematics Phone 88836
Location Email bradleybn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190495[Edit Inv] (opens in a new window) Bldg/Room MNB
Service Tag 2F711Z2 Description Dell XPS 2in1 15in 7-8705GQuad(8th)16GB 256GB SSD
Serial No. 2F711Z2 Location Tracy Boyson

CPU Intel Core i7-8750G Quad core(up to 4.1GHz, 8M )


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; TRANSFER from W#20141244: Geometer's Sketchpad v5 from VISA2018008830 MAR2019 SR#71586 *can also be used on home station or laptop; Techsmith Camtasia 2019 Education v.19 single user license VISA2018009203 JUNE2019--SEE SR#74272;

Wireless NIC 9C:B6:D0:9C:1A:19


Bluetooth NIC 9C:B6:D0:9C:1A:1A


AUX NIC 98:E7:43:CA:D5:08

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Nov 08, 2019 02:16 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Nov 08, 2019 02:16 PM 
stopped by to install the drivers for her dell 
pen.
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Gino Salazar Nov 08, 2019 01:42 PM 
Task reassigned to Reggie Johnson.
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Gino Salazar Nov 08, 2019 01:42 PM 
Task reassigned to Gino Salazar.
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Natalie Plasker Nov 08, 2019 10:59 AM 
****This is an email****
Hi,
Do I need UCS to install driver's on my new laptop for the active pen? Or could I get some help with this?

Brenda Bradley
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