Service Request Ticket - # 74496

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2019 03:01 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141148[Edit Inv] (opens in a new window) Bldg/Room HL 117
Service Tag 9Y3LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9Y3LV42 Location in two week pile 06/30/2025

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:51:CE

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 13, 2019 11:03 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Gino Salazar Nov 12, 2019 02:51 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Joe Collinsworth Nov 12, 2019 02:17 PM 
Task reassigned to Gino Salazar.
 Add Attachment
Gino Salazar Nov 12, 2019 01:58 PM 
Pushing tonight
 Add Attachment
Alix Karkanen Nov 11, 2019 03:40 PM 
****This is an email****
I stated tomorrow night - not tonight.  I'm just 
making sure everything is moved etc before doing 
the upgrade.  Thanks.


Lori
Add Attachment
Alix Karkanen Nov 11, 2019 03:01 PM 
****This is an email****
Hello,
I would like to schedule the Windows 10 upgrade 
to my computer. 
20141148[Edit Inv]
 Add Attachment