Service Request Ticket

Service Request Information

CONTACT	Name	Singson, Beeb	Date	Nov 12, 2019 12:57 PM
	Department	Natural Science Division	Phone	89274
	Location		Email	singsonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181430 (opens in a new window)	Bldg/Room	ITC
	Service Tag	5X008X2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	5X008X2	Location	Earth Science Dept/ NS Scanner station, Return to
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E5:15:5B

TECHS	Submitted by	Savannah Sharp Voss	Contact	svoss17@wou.edu	88925
	Primary Technician		Contact	jcollinsworth17@wou.edu	88925

Entered by	Date	Memo
Joe Collinsworth			Email Public
Entered by	Date	Memo
Joe Collinsworth	Nov 12, 2019 04:43 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joe Collinsworth	Nov 12, 2019 04:43 PM	A guy from the scanner company is coming at noon tomorrow to set it up	Add Attachment
Joe Collinsworth	Nov 12, 2019 04:42 PM	I set it up near the scanner and left a dp cable, ab usb and ethernet. They'll call us if they need help during the installation.	Add Attachment
Joe Collinsworth	Nov 12, 2019 04:41 PM	Checked the image and made sure Beeb is an admin	Add Attachment
Savannah Sharp Voss	Nov 12, 2019 02:24 PM	Task reassigned to Joe Collinsworth.	Add Attachment
Savannah Sharp Voss	Nov 12, 2019 12:57 PM	Computer #20181430 in room NS 216 needs to be hooked up to the wall/be set up. He said it is supposed to be getting connected to a scanner tomorrow. The lab is open all day, and he said he can be called with any additional questions.	Add Attachment