Service Request Ticket - # 74513

Service Request Information

CONTACT Name Mercer, Ronald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2019 03:36 PM
Department Student Success & Advising Office Phone 88506
Location Email mercerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171059[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag CSQHRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSQHRP2 Location PDR room

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:1D:D1

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Nov 13, 2019 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Nov 13, 2019 10:51 AM 
Added Ron as an admin.
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Megan Thibeault Nov 13, 2019 07:32 AM 
Task reassigned to Anthony Franklin.
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Megan Thibeault Nov 13, 2019 07:32 AM 
Can you stop by this morning and give him admin rights.
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Savannah Sharp Voss Nov 12, 2019 03:36 PM 
If today doesn't work he will be in his office on 
Friday 11/15 after 2pm.  He is trying to download 
drop box and needs admin rights to do so.
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