Service Request Ticket - # 74516

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2019 09:32 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181477[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag BTK2FX2 Description Dell OptiPlex 7060 SFFdesktop i5-8600 4.3Ghz 6core
Serial No. BTK2FX2 Location Second Life IFC Self

CPU intel i5-8600(6-Core/9MB/6T/up to 4.3GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:66:25

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Dec 02, 2019 10:07 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Reggie Johnson Nov 25, 2019 04:21 PM 
Task reassigned to Reggie Johnson.
 Add Attachment
Reggie Johnson Nov 25, 2019 10:33 AM 
Delivering 20181477[Edit Inv] 
and monitor 20181466[Edit Inv]. 
Took old CPU and 
monitor back to 
office and updated 
inventory 20110678[Edit Inv], 
20101044[Edit Inv]
 Add Attachment
Reggie Johnson Nov 22, 2019 04:45 PM 
Task reassigned to UCS Tech.
 Add Attachment
Reggie Johnson Nov 22, 2019 03:23 PM 
****This is an outgoing email****
Hi Chelsee,

I need some additional information regarding 
service request #74516

Description: IFC SETUP: Deliver Dell OptiPlex 7060 
SFFdesktop i5-8600 4.3Ghz 6core to Werner Univ 
Center 210

Your new equipment set up is ready for delivery. 
When is a good date and time for a UCS Tech to 
visit your office and and set this up?


Thanks,

Reggie
UCS Tech
 Add Attachment
Public
Reggie Johnson Nov 22, 2019 03:04 PM 
This is done, added Chelsee as an admin
Add Attachment
Reggie Johnson Nov 22, 2019 08:34 AM 
currently imaging at my desk
 Add Attachment
Tricia Flaherty Nov 13, 2019 09:32 AM 
New desktop PC W#20181477[Edit Inv] and monitor W#20181466[Edit Inv] 
are on Inventory counter in ITC008 with IFC Setup form 
to go to WUC210 Student Activities Board to replace cpu 
W#20110678[Edit Inv] and monitor W#unk; Contaqct on this is 
Chelsee Blatner
 Add Attachment