Service Request Ticket - # 74541

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2019 08:50 AM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190646[Edit Inv] (opens in a new window) Bldg/Room NS 210
Service Tag BK0R9Y2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. BK0R9Y2 Location Steve Taylor, Earth Science (secondary)

CPU Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 98:E7:43:84:07:AE


Wireless NIC 94:E6:F7:61:0D:6E


Bluetooth NIC 94:E6:F7:61:0D:72

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 15, 2019 11:52 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Nov 15, 2019 11:52 AM 
Got him all squared away with vdi and I helped him get 
familiar with windows 10
 Add Attachment
Gino Salazar Nov 15, 2019 11:33 AM 
Task reassigned to Gino Salazar.
 Add Attachment
Gino Salazar Nov 15, 2019 10:32 AM 
Imaging on stand up desk
 Add Attachment
Tricia Flaherty Nov 15, 2019 08:55 AM 
Task reassigned to New Equip. Setup.
 Add Attachment
Tricia Flaherty Nov 15, 2019 08:54 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Tricia Flaherty Nov 15, 2019 08:50 AM 
This new PC laptop W#20190646[Edit Inv] is for Steve Taylor and he 
needs it as soon as possible to prepare for his trip to China.  
It is on the inventory counter with NEW Equip Setup form.
Add Attachment