Service Request Ticket - # 74568

Service Request Information

CONTACT Name Schachter, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2019 01:28 PM
Department Advancement & Foundation Phone
Location Email schachterl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160920[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag Description Dell OptiPlex 7040 SFF 16GB (2x8GB) 2133MHz DDR4
Serial No. 5LSRKH2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; JEdit v5.4 (open source), Oracle SQLDeveloper v4.2(on TDrive under Oracle , special install with TNS names file); SAS(base) v9.4 from P0104375(order#9888)+ more JUNE2017

Wired NIC 50:9A:4C:40:AD:92

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Nov 19, 2019 11:00 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Nov 19, 2019 10:07 AM 
Need to update inventory
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Natalie Plasker Nov 19, 2019 07:46 AM 
Task reassigned to Joe Collinsworth.
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Natalie Plasker Nov 18, 2019 01:28 PM 
Was updated to windows, and now need outlook setup again.
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