Service Request Ticket - # 74581

Service Request Information

CONTACT Name Tarter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2019 08:49 AM
Department Creative Arts/Art Phone 88387
Location Email tarterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131008[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5M3F6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0094155

Wireless NIC 48:D7:05:B6:D6:C7


Bluetooth NIC 48:D7:05:B6:D6:C8

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Nov 19, 2019 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Nov 19, 2019 03:03 PM 
reinstalled Adobe to 2019 version
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Katherine Reynoso Nov 19, 2019 10:42 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Nov 19, 2019 08:49 AM 
Diane dropped off her computer (in the in box) 
and needs Adobe suite checked out. She says that 
it disappeared, the reappeared and was the 2017 
version.
541-207-5285
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