Service Request Ticket - # 74590

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2019 12:34 PM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190535[Edit Inv] (opens in a new window) Bldg/Room NS 104
Service Tag 1RNQ1Z2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. 1RNQ1Z2 Location Hamid Behmard, Division Chair replaces W#20140673

CPU Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 98:E7:43:67:A9:8F


Wireless NIC 50:EB:71:EB:90:CE


Bluetooth NIC 50:EB:71:EB:90:D2

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Nov 19, 2019 02:01 PM 
Task reassigned to Self Resolved.
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Megan Thibeault Nov 19, 2019 02:01 PM 
Task reassigned to Self Resolved.
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Megan Thibeault Nov 19, 2019 02:01 PM 
H drive is back
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Megan Thibeault Nov 19, 2019 01:31 PM 
Please go at 2pm to help with h drive
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Megan Thibeault Nov 19, 2019 01:31 PM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Nov 19, 2019 12:57 PM 
****This is an email****
Cinda, 

When will Hamid be available? 

Thanks,Megan
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Alix Karkanen Nov 19, 2019 12:34 PM 
Hello,

 

Hamid Behmard just received a laptop for room 
NS104A (ID# 20190535) and he realized he does not 
have his H drive.

 

Thank you,

Cinda
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