Service Request Ticket - # 74594

Service Request Information

CONTACT Name Smith, Grant   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2019 03:15 PM
Department Natural Science Division Phone 88242
Location Email smithg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140725[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7PBWD42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PBWD42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:B2:17

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Nov 21, 2019 04:37 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Nov 21, 2019 04:37 PM 
This is being handled in sr#74606
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Bradley Karkanen Nov 21, 2019 03:56 PM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Nov 20, 2019 07:31 AM 
Task reassigned to Bradley Karkanen.
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John Rushing Nov 19, 2019 03:15 PM 
Would like to schedule upgrade to Windows 10 for 
tomorrow night 11/20/2019.
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