Service Request Ticket

Service Request Information

CONTACT	Name	Paraskevas, Cornelia	Date	Nov 19, 2019 06:19 PM
	Department	Humanities Division	Phone	88477
	Location		Email	paraskc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160951 (opens in a new window)	Bldg/Room	WEL 115
	Service Tag	1503LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1503LH2	Location	Ambassadors Student Area
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511;
	Wired NIC	50:9A:4C:45:DE:66

TECHS	Submitted by	Joseph Tavares	Contact	jtavares15@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Dec 02, 2019 08:40 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Bradley Karkanen	Dec 02, 2019 08:40 AM	This is Windows 10 now	Add Attachment
Bradley Karkanen	Nov 21, 2019 03:55 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Megan Thibeault	Nov 20, 2019 02:21 PM	Task reassigned to Bradley Karkanen.	Add Attachment
Megan Thibeault	Nov 20, 2019 02:21 PM	Added her to the group. Can you check on this one tomorrow?	Add Attachment
Joseph Tavares	Nov 19, 2019 06:19 PM	I let her know about backing up files/bookmarks to H: **This is an email** Hello, I am requesting that my office computer be scheduled to be upgraded to Windows 10 any night. My computer is in Maaske 315--and the number is 20160951. Thanks Cornelia	Add Attachment