Service Request Ticket

Service Request Information

CONTACT	Name	Mueller-Warrant, Piper	Date	Nov 21, 2019 08:32 AM
	Department	College of Liberal Arts and Sciences	Phone	88859
	Location		Email	muellerp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20190629 (opens in a new window)	Bldg/Room	NS 021
	Service Tag		Description	Xerox VersaLink B400/DN Monochrome Laser Printer
	Serial No.	6HB020299	Location	On counter in Entryway Annex area
	Model	B400/DN	Hostname	ns-electron
	Notes	47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for work teams of 3 to 15 users -Memory 2GB standard; IP:	Ink/Toner Refill
	Wired NIC	9C:93:4E:AB:94:CB

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	franklina@wou.edu	88956

Entered by	Date	Memo
Anthony Franklin			Email Public
Entered by	Date	Memo
Anthony Franklin	Nov 22, 2019 04:09 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Anthony Franklin	Nov 22, 2019 04:09 PM	Added to AD	Add Attachment
Anthony Franklin	Nov 22, 2019 03:54 PM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Anthony Franklin	Nov 22, 2019 03:54 PM	Delivered and set up.	Add Attachment
Anthony Franklin	Nov 21, 2019 09:17 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Anthony Franklin	Nov 21, 2019 09:17 AM	Sent request to Paul for port name.	Add Attachment
Tricia Flaherty	Nov 21, 2019 08:32 AM	This printer is on and hooked to Network with config page on top at the Inventory counter in ITC008. Dr. Dutton wants this to go in the annex area of NS 021, on the counter in the entryway. Talk with Piper about concierge setup for supplies ordering to extend warranty.	Add Attachment