Service Request Ticket

Service Request Information

CONTACT	Name	Anderson, Maren	Date	Nov 21, 2019 12:40 PM
	Department	Humanities Division	Phone	88713
	Location		Email	andersm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181069 (opens in a new window)	Bldg/Room	MA 329
	Service Tag	883RDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	883RDW2	Location	Maren Anderson
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E5:F8:B2

TECHS	Submitted by	Savannah Sharp Voss	Contact	svoss17@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Nov 22, 2019 02:46 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Nov 22, 2019 02:46 PM	Delivered and set up!	Add Attachment
Gino Salazar	Nov 22, 2019 11:34 AM	After 1 but before 2:30	Add Attachment
Tricia Flaherty	Nov 21, 2019 01:57 PM	I have put PC desktop W#@0181069 and monitor W#20181114 on the Inventory counter in ITC008 to go to Maren Anderson to replace W#20130536 with a GFA SETUP form	Add Attachment
Savannah Sharp Voss	Nov 21, 2019 01:57 PM	Maren gave me her personal number 503-910-0720, if she is not in the office and doesn't answer her extension.	Add Attachment
Gino Salazar	Nov 21, 2019 12:57 PM	Task reassigned to Gino Salazar.	Add Attachment
Savannah Sharp Voss	Nov 21, 2019 12:40 PM	Black Screen Drive not found Hits f1, reboots, and comes back to the same screen.	Add Attachment