Service Request Ticket - # 74620

Service Request Information

CONTACT Name Holman-Kidd, Hilary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2019 01:52 PM
Department VP Academic Affairs/Provost Phone 88271
Location Email holmankh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150272[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 1K5GH72 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B7:31


Wireless NIC 80:00:0B:D4:BA:3E


Bluetooth NIC 80:00:0B:D4:BA:42

TECHS Submitted by Gino Salazar Contact gsalazar15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Dec 16, 2019 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Dec 16, 2019 02:00 PM 
Delivered to Annika Thompson because there is 
something in the provost office and they relocated 
temporarily to the Little B room.
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Katherine Reynoso Dec 16, 2019 12:09 PM 
it is reimaged. It just needs admin rights, I 
called and left them a VM.
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Katherine Reynoso Dec 16, 2019 11:01 AM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Dec 16, 2019 11:01 AM 
Status changed from (5) Completed to (1) Pending
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Joe Collinsworth Nov 26, 2019 02:59 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 26, 2019 02:52 PM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Nov 26, 2019 02:51 PM 
Didn't get a chance to deliver it today
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Gino Salazar Nov 22, 2019 02:52 PM 
Imaged and sitting on my desk, will take back beginning of 
next week
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Gino Salazar Nov 21, 2019 01:53 PM 
Task reassigned to Gino Salazar.
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Gino Salazar Nov 21, 2019 01:52 PM 
The department laptop's OS is really broken right now.
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