Service Request Ticket - # 74621

Service Request Information

CONTACT Name Macias, Emmanuel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2019 02:28 PM
Department VP Student Affairs Phone 88423
Location Email maciase@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181575[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple 27-inch iMac with Retina 5K display #Z0VQ
Serial No. D25YW0HBJV3X Location John Rushing test iMac

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2018007938

Wired NIC 38:F9:D3:0E:36:52


Wireless NIC 38:F9:D3:B8:E9:68


Bluetooth NIC 38:F9:D3:B8:7D:81

TECHS Submitted by Anthony Franklin Contact franklina@wou.edu 88956
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
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Public
Entered by Date Memo
Anthony Franklin Nov 21, 2019 03:08 PM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Nov 21, 2019 03:08 PM 
Relogged - Working now
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Anthony Franklin Nov 21, 2019 02:29 PM 
Share name: groupr
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Public
Anthony Franklin Nov 21, 2019 02:29 PM 
Department: VPSA
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Anthony Franklin Nov 21, 2019 02:28 PM 
I:Drive randomly disconnected, and when Emmanuel 
tries to reconnect it, it just says it cannot be 
opened because he doesn't have permission to see 
its contents.
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