Service Request Ticket - # 74639

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2019 03:58 PM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160536[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HB54ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB54ND2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:BB:41

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Nov 25, 2019 08:15 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Nov 25, 2019 08:15 AM 
The computer came right up when I tested it on 
Friday. I'm not sure what the issue was. Perhaps 
the CPU was powered down when he was in class?
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Alix Karkanen Nov 22, 2019 03:58 PM 
****This is an email****
Dr. Rankin said on Wednesday he could not get the 
projector to work on computer #20160536[Edit Inv] in DSC 
204 and so he had to cancel class. If you could 
please get that fixed that would be great. the 
class is free all of next week
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