Service Request Ticket

Service Request Information

CONTACT	Name	Dutton, Bryan	Date	Nov 25, 2019 03:18 PM
	Department	Natural Science/ Biology	Phone	88452
	Location		Email	duttonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120361 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 4620/DT Laser Printer
	Serial No.	XLV381864	Location	PDR
	Model	4620/DT	Hostname	atom.wou.edu
	Notes	1200dpi x 1200dpi (B&W) 1100sheet(s) Capacity / Legal (8.5 in x 14 in), 3 TRAYS(1)MP&(2)500 sheet, RJ-45, USB Type A, USB Type B / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty; Fuser Maintenance Kit for Phaser 4600/4620 printer #115R00069 from VISA2014004166 on SR54535 IP:140.211.76.27	Ink/Toner Refill
	Wired NIC	00:00:AA:D8:80:20

TECHS	Submitted by	Anthony Franklin	Contact	franklina@wou.edu	88956
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Dec 17, 2019 02:57 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Dec 17, 2019 02:57 PM	done	Add Attachment
Peter Puettmann	Dec 17, 2019 10:39 AM	inventory updated	Add Attachment
Peter Puettmann	Dec 17, 2019 10:36 AM	removed from group policy	Add Attachment
Megan Thibeault	Dec 17, 2019 07:42 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Dec 17, 2019 07:42 AM	Let me know if you need help moving this or finding someone to help you. This should be PDR'd I'm not sure if any parts are worth saving, I would like to look at it first before it goes.	Add Attachment
Anthony Franklin	Nov 25, 2019 03:18 PM	Remove printer from NS021, remove from AD, update inventory, contact Paul to unbind atom.wou.edu. Will require 2 people to physically move printer.	Add Attachment