Service Request Ticket - # 74669

Service Request Information

CONTACT Name Schachter, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2019 11:03 AM
Department Advancement & Foundation Phone
Location Email schachterl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160962[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 156YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 156YKH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:DE:6E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 26, 2019 02:48 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 26, 2019 02:48 PM 
Had to just allow websites to use it
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Megan Thibeault Nov 26, 2019 11:33 AM 
Task reassigned to Gino Salazar.
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Alix Karkanen Nov 26, 2019 11:03 AM 
****This is an email****
Hi Folks,

You've upgraded my computer but it looks to no 
longer have Flash Player 9, which I need to run 
our ticketing software. I tried doing a download 
from Adobe, but that doesn't seem to have worked.

I have tickets that need processing now, so I'm 
hopeful someone can address this soon.

I'm in 106 The Cottage and serial # is 20160962[Edit Inv].

Thanks,
Lisa
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