Service Request Ticket - # 74670

Service Request Information

CONTACT Name Ludwig, Chad   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2019 11:29 AM
Department Deaf Studies and Professional Studies Phone 88444
Location Email ludwigc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180350[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 27-inch iMac with Retina 5K Display #Z0TP
Serial No. D25XF0H0J1GN Location PDR

CPU 3.4GHz Quad-Core Intel Core i5


OS MAC OS X 10.13 (High Sierra) Software MSDesktop Ed Office 201* for MAC XXXX2018007938; Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2018008162; Graphic By Picta, Inc Ver. 3.1 MAC OS app via JAMF(managed distribution) VISA2018008711 FEB2019 SR71354;

Wired NIC 68:FE:F7:00:08:80


Wireless NIC 14:20:5E:07:C4:40


Bluetooth NIC 14:20:5E:07:C4:41

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 11, 2019 09:14 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 11, 2019 09:14 AM 
done
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Peter Puettmann Dec 02, 2019 04:18 PM 
****This is an outgoing email****
Hi Chad,

Unfortunatly the only Adobe software that is available to you right now is Acrobat, the PDF viewer. In order to use Premiere on your office computer you will have to purchase it through wou.edu/purchaserequest 

If you would just like to mess around with Premiere or just look at it, the lab in RWEC109 is equipped with iMacs that will have Premiere available to anyone who logs in there. 

Sorry I didnt have any better news for you, hope this helps and please reply with any questions. Have a good day! 

--Peter, UCS Tech
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Public
Peter Puettmann Dec 02, 2019 03:59 PM 
he needs to purchase it if he wants to use it
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Megan Thibeault Dec 02, 2019 11:16 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Nov 26, 2019 11:29 AM 
****This is an email****
I tried to click on creative cloud app, it will 
not open. 

I opened the adobe acrobat then click on "sign 
in" to bypass the creative cloud app. It brought 
me to WOU's log in portal but it will not let me 
log in. 
20180350[Edit Inv] anytime today except 1-2pm and tomorrow. 
-Chad
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