Service Request Ticket - # 74673

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2019 12:33 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070277[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXL87663 Location PDR

Model Q5409A Hostname algebra.wou.edu
Notes 3 trays, duplexing IP:140.211.78.40 HP LJ4250 Maint Kit P0103129 JAN2017 SR#62287 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:1A:4B:17:6E:3B

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Nov 26, 2019 02:11 PM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Nov 26, 2019 02:11 PM 
Fixed
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Savannah Sharp Voss Nov 26, 2019 12:33 PM 
Greetings UCS,

Our printer in MNB 127 is jamming up every 
third printed page.  Shandelle had recently 
replaced the rollers in it hoping that would 
help.  Looks like maybe something else is 
needed possibly?  WOU 2007 0277

Thank you,
Sharon
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