Service Request Ticket - # 74678

Service Request Information

CONTACT Name Kennedy, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2019 02:39 PM
Department Facilities Services Phone 88080
Location Email kennedyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100130[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 27MWMM1 Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 27MWMM1 Location PDR 2023 Giveaway

CPU Unknown


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561; Bluetooth dongle

Wired NIC B8:AC:6F:8B:02:F7

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 27, 2019 09:42 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 27, 2019 09:42 AM 
done
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Megan Thibeault Nov 27, 2019 07:51 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Nov 27, 2019 07:51 AM 
We can't reimage 960's we can put a loaner in for now
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Savannah Sharp Voss Nov 26, 2019 02:40 PM 
See Megan regarding this computer/update.
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Savannah Sharp Voss Nov 26, 2019 02:39 PM 
****This is an email****
Good Afternoon, 

I forgot to add another computer to the list 
that is in the stores area here at the physical 
plant that is used for checking out material. 
The number on the unit is 20100130[Edit Inv]. Please let 
me know if there is anything else you need from 
me for the update. 

Thanks, 
Lauren
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