Service Request Ticket - # 74680

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2019 03:25 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190187[Edit Inv] (opens in a new window) Bldg/Room APSC 302
Service Tag 3RVXNY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RVXNY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:9D:9A

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact swakita14@wou.edu 88925

Tracking

Entered by Date Memo
Shion Wakita
Email

Public
Entered by Date Memo
Shion Wakita Nov 27, 2019 09:01 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shion Wakita Nov 27, 2019 09:01 AM 
replaced HDMI
 Add Attachment
Katherine Reynoso Nov 26, 2019 03:25 PM 
The HDMI cable attached to the monitor is loose. 
It needs a replacement because if you wiggle it 
then it falls off/disconnects. Teacher really 
wants it replaced.
 Add Attachment