Service Request Ticket - # 74681

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2019 03:32 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20181271[Edit Inv] (opens in a new window) Bldg/Room HL 2nd Floor
Service Tag 5Z8GWQ2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 5Z8GWQ2 Location HL 2nd Floor student Station WEST 10 replacement
TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 27, 2019 10:28 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 27, 2019 10:28 AM 
created a task for Paul to activate the port
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Peter Puettmann Nov 27, 2019 09:00 AM 
I NEED DUH GINO 2 HALP MUAH
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Peter Puettmann Nov 27, 2019 08:26 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Nov 27, 2019 07:52 AM 
Priority changed from (3) Priority to (2) High Priority.
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Savannah Sharp Voss Nov 26, 2019 03:32 PM 
VDI on 20181271[Edit Inv] isn't working.  The network 
search is stuck in a loop.  They tried 
resetting it, but it didn't work.  The machine 
is on the second floor of the library.  

Contact 88418- Info Desk
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