Service Request Ticket - # 74683

Service Request Information

CONTACT Name Parslow, Westy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2019 08:37 AM
Department VP Academic Affairs/Provost Phone 89355
Location Email parsloww@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190695[Edit Inv] (opens in a new window) Bldg/Room VICK
Service Tag BP89YY2 Description Latitude 7300 i5-8265U 13.3in non-touch Display
Serial No. BP89YY2 Location Amy Stewart

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC 4C:1D:96:94:3E:5A


Bluetooth NIC 4C:1D:96:94:3E:5E


AUX NIC 98:E7:43:D5:E5:84


USB Dongle NIC 00:24:9B:52:41:B1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Dec 13, 2019 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Dec 13, 2019 12:56 PM 
Delivered.
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Katherine Reynoso Dec 13, 2019 08:37 AM 
****This is an outgoing email****
Hi Westy,

I need some additional information regarding 
service request #74683

Description: NEW EQUIP SETUP: Latitude 7300 i5-
8265U 13.3in laptop W#20190695[Edit Inv] for Westy Parslow 
Admin 202 (order#11747)

We finished installing basic software on your 
computer. Do you need any additional software? If 
not, we are ready to deliver the laptop. You can 
email me or call our front office at 503-838-8925, 
to schedule a time to deliver this.

Thank You,
Katherine
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Public
Katherine Reynoso Dec 12, 2019 09:37 AM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Dec 12, 2019 09:37 AM 
Started it.
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Tricia Flaherty Nov 27, 2019 08:37 AM 
laptop W#20190695[Edit Inv] is on Inventory Counter ITC008 
with New Equip form and Invoice.  She will be spending 
part of her time on campus and part of her time at VICK 
building in Sallem.  Please make sure to tell her any tips 
and pointers about using a WOU laptop off campus and 
explain what all her USB-C adapter will do .
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