Service Request Ticket - # 74686

Service Request Information

CONTACT Name Olalde, Rosita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2019 10:17 AM
Department Advancement & Foundation Phone 8-8281
Location Email olalder@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20081141[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch 2209WA Monitor
Serial No. CN0H736H7287294I0UML Location PDR
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Nov 27, 2019 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Nov 27, 2019 01:32 PM 
started
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Gino Salazar Nov 27, 2019 12:32 PM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Nov 27, 2019 12:31 PM 
Joe you wanna take over the HD I have on my desk and put 
it in this computer and just get it imaging
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Gino Salazar Nov 27, 2019 11:38 AM 
This hard drive is dead, I'm going to take her a over a newer 
one just to image this so they have something until they can 
purchase a new computer
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Gino Salazar Nov 27, 2019 10:37 AM 
Task reassigned to Gino Salazar.
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Alix Karkanen Nov 27, 2019 10:17 AM 
A computer in 113 has a black reboot screen and 
says 'press F1 to reboot' but it just keeps 
cycling. 
Will be out 12-1
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