Service Request Ticket - # 74691

Service Request Information

CONTACT Name Lin, Chien-Chun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2019 01:35 PM
Department Deaf Studies and Professional Studies Phone 89305
Location Email linc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161084[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTJV0HV29 Location PDR 2023 Giveaway

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC DC:A9:04:84:9B:75


Bluetooth NIC DC:A9:04:8D:1C:AD

TECHS Submitted by Gino Salazar Contact gsalazar15@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Dec 05, 2019 01:55 PM 
Status changed from (2) Scheduled to (5) Completed
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Anthony Franklin Dec 05, 2019 01:55 PM 
Fixed
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Anthony Franklin Dec 02, 2019 11:19 AM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Anthony Franklin Dec 02, 2019 11:15 AM 
Status changed from (2) Scheduled to (7) Waiting for Contact
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Anthony Franklin Dec 02, 2019 11:15 AM 
Hi, 

When would be a good time today or tomorrow for 
me to come down and take a look at your copier 
codes?

Thanks,
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Anthony Franklin Nov 27, 2019 03:13 PM 
Status changed from (1) Pending to (2) Scheduled
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Gino Salazar Nov 27, 2019 01:35 PM 
She is having issues with her print codes not saving on her 
laptop. I'm not in on monday noon to one so if you can't 
make it just pass it to one of the other techs. Thank you!
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