Service Request Ticket

Service Request Information

CONTACT	Name	Boyson, Tracy	Date	Dec 03, 2019 11:57 AM
	Department	Behavioral Sciences Division	Phone	8987
	Location		Email	boysont@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160432 (opens in a new window)	Bldg/Room	ITC 309
	Service Tag		Description	Xerox Phaser 6700/DN Color Laser Printer
	Serial No.	AB9787596	Location	Tracy Boyson
	Model	6700/DN	Hostname	cs-python
	Notes	Duplex/two-sided printing standard, Letter to Legal (8.5 in x 14 in), 2400dpi x 1200dpi (B&W) & 2400dpi x 1200dpi (color), maximum Duty Cycle1 120,000 images/month Recommended Monthly Print Volume: From 2,000-14,000pages up to 47 ppm(mono)/up to 47 ppm(color) capacity: 1250 sheets Tray 1 (Multipurpose tray): 150 sheets, Tray 2: 550 sheets; Gigabit LAN Ethernet or USB 2.0; NETWORK PRINTER IP ADDRESS:	Ink/Toner Refill	Standard-capacity toner cartridge: Black: part#106R01506, Cyan: part#106R01503, Magenta:part#106R01504 Yellow: part#106R01505 and High-capacity toner cartridges: Black part#106R01510, Cyan: part#106R01507, Magenta: part#106R01508, Yellow: part#106R01509;
	Wired NIC	9C:93:4E:85:45:23

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	franklina@wou.edu	88956

Entered by	Date	Memo
Anthony Franklin			Email Public
Entered by	Date	Memo
Anthony Franklin	Dec 03, 2019 03:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Anthony Franklin	Dec 03, 2019 03:41 PM	Changed tray priorities - Fixed issue	Add Attachment
Alix Karkanen	Dec 03, 2019 11:57 AM	Tracy is trying to print through 3sisters cs Python , it says the print job is complete but nothing ever comes out. She will be at lunch from 12-1. She was printing bank statements, if they decided to show up, she asks that they be shredded.	Add Attachment