Service Request Ticket - # 74731

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2019 01:13 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160978[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 15B3LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15B3LH2 Location Second Life GFA Self

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511; Meeting Matrix Client for WUC/SLA; Adobe CC 20** SERIALIZED DESKTOP order10285 SR70624;

Wired NIC 50:9A:4C:45:E0:22

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Dec 03, 2019 03:37 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Dec 03, 2019 03:37 PM 
It looks like they just need to sign in to adobe 
before they try to print to Adobe. I told Sarah 
Lockwood about it, she knows. If they have more 
issues they will tell us.
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Megan Thibeault Dec 03, 2019 03:11 PM 
Task reassigned to Katherine Reynoso.
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John Rushing Dec 03, 2019 01:13 PM 
Contact info:
info desk 88261
reservations@wou.edu
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John Rushing Dec 03, 2019 01:13 PM 
The WUC info desk called and said their 
reservation computer was having issues with 
MeetingMatrix creating PDF files.  It said Adobe 
had expired.
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