Service Request Ticket - # 74737

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2019 03:28 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Dec 05, 2019 11:35 AM 
Status changed from (3) Order in Process to (5) Completed
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Anthony Franklin Dec 05, 2019 11:35 AM 
Mo fixed it
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Anthony Franklin Dec 04, 2019 01:57 PM 
Xerox Support Ticket #: 25111154
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Anthony Franklin Dec 04, 2019 01:56 PM 
Status changed from (1) Pending to (3) Order in Process
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Anthony Franklin Dec 04, 2019 08:25 AM 
Sounds broken - calling Xerox
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Savannah Sharp Voss Dec 03, 2019 03:29 PM 
Edit: APSC 401
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Savannah Sharp Voss Dec 03, 2019 03:29 PM 
****This is an email****
20110216[Edit Inv] and just the jam message. It makes a loud 
noise when I clear the jam and try to print again.
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Savannah Sharp Voss Dec 03, 2019 03:28 PM 
Location: APSC 104
Contact: Cindy Ruiz-Quiroz 
cruizquiroz14@mail.wou.edu
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