Service Request Ticket - # 74742

Service Request Information

CONTACT Name Verdegaal-Taylor, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2019 04:15 PM
Department ASWOU Phone 88303
Location Email verdegaaltaylorp@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141169[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 31VHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 31VHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:D5:5E

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Dec 04, 2019 11:11 AM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Anthony Franklin Dec 04, 2019 11:11 AM 
Added printers
 Add Attachment
Anthony Franklin Dec 04, 2019 10:16 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Anthony Franklin Dec 04, 2019 10:15 AM 
****This is an email****
Hi Paula, 

What time would be best today for me to come 
down and set up your printers?
Add Attachment
Megan Thibeault Dec 04, 2019 10:08 AM 
Task reassigned to Anthony Franklin.
 Add Attachment
Savannah Sharp Voss Dec 03, 2019 04:15 PM 
Paula is the new ASWOU Office Coordinator.  
Needs help connecting computer to printer.  The 
WPU# on the printer is 20180670[Edit Inv]
She is also available tomorrow 12/4 from 8-10 
and 1-3.
Add Attachment