Service Request Ticket - # 74750

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2019 11:39 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121267[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18GNHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:48:12

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Dec 04, 2019 12:27 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Dec 04, 2019 12:26 PM 
20170260[Edit Inv]
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Joe Collinsworth Dec 04, 2019 12:14 PM 
Need to update inventory
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Joe Collinsworth Dec 04, 2019 12:14 PM 
Task reassigned to Joe Collinsworth.
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Alix Karkanen Dec 04, 2019 11:39 AM 
The computer in Bell308 has an error saying 
'windows computing error' and is continually 
beeping. It is also frozen on that screen.
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