Service Request Ticket - # 74751

Service Request Information

CONTACT Name Shahid, Abdus   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2019 11:43 AM
Department Institutional Research Phone 89331
Location Email shahida@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160920[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag Description Dell OptiPlex 7040 SFF 16GB (2x8GB) 2133MHz DDR4
Serial No. 5LSRKH2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; JEdit v5.4 (open source), Oracle SQLDeveloper v4.2(on TDrive under Oracle , special install with TNS names file); SAS(base) v9.4 from P0104375(order#9888)+ more JUNE2017

Wired NIC 50:9A:4C:40:AD:92

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Dec 04, 2019 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Dec 04, 2019 01:46 PM 
Added printer
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Megan Thibeault Dec 04, 2019 11:54 AM 
He's high up, we will need to help today
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Megan Thibeault Dec 04, 2019 11:54 AM 
Task reassigned to Anthony Franklin.
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Megan Thibeault Dec 04, 2019 11:54 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Alix Karkanen Dec 04, 2019 11:43 AM 
Abdus needs help connecting to a printer in the VP 
of general counsels office.
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