Service Request Ticket - # 74761

Service Request Information

CONTACT Name Abee, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2019 10:30 AM
Department Social Science/ Geography and Sustainability Phone
Location Email abeem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130765[Edit Inv] (opens in a new window) Bldg/Room BELL 223
Service Tag Description Dell 23-inch Monitor #P2314H
Serial No. CN07R1K37444543C184S Location Michele Abee, NTT Geography, was Shirley Heying
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 29, 2020 01:37 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Joe Collinsworth Jan 29, 2020 01:37 PM 
Done
 Add Attachment
Gino Salazar Jan 29, 2020 01:36 PM 
Task reassigned to Joe Collinsworth.
 Add Attachment
Gino Salazar Jan 06, 2020 11:15 AM 
11-3 Today
 Add Attachment
Gino Salazar Jan 03, 2020 08:21 AM 
Monday the user is available, she is going to give me a time
 Add Attachment
Megan Thibeault Dec 10, 2019 08:17 AM 
Task reassigned to Gino Salazar.
 Add Attachment
Megan Thibeault Dec 10, 2019 08:17 AM 
Hi Megan,

Thank you for the update. My morning schedule changed last minute. I won't be in the office till around noon. 
Will that change anything?
 Add Attachment
Megan Thibeault Dec 10, 2019 07:52 AM 
Task reassigned to Joe Collinsworth.
 Add Attachment
Megan Thibeault Dec 10, 2019 07:42 AM 
Status changed from (7) Waiting for Contact to (2) Scheduled
 Add Attachment
Megan Thibeault Dec 10, 2019 07:41 AM 
****This is an email****
Hi Megan,

Thank you for following up with me.  I will be on campus Tuesday of next week from 10am till 4pm.
Would that work for you?

Cheers,
 Add Attachment
Megan Thibeault Dec 05, 2019 02:17 PM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Megan Thibeault Dec 05, 2019 02:17 PM 
****This is an outgoing email****
Hi Michele,

We were just following up with you regarding a service request that we have for you.  (#74761)

Description: *12/5 before 2pm* Admin rights

We are short-staffed today due to sickness, do you have more avabilbity for tomorrow or next week? Sorry for the inconvince. 


Thanks,
Megan Thibeault
 Add Attachment
Public
Alix Karkanen Dec 05, 2019 10:30 AM 
Michele never got admin rights
 Add Attachment