Service Request Ticket - # 74764

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2019 10:56 AM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190480[Edit Inv] (opens in a new window) Bldg/Room TODD 219
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFYXH61L410 Location 2 weeks pile 04/28-05/12

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:38:EC:34


Bluetooth NIC A4:83:E7:0A:41:98

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Dec 05, 2019 02:21 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Dec 05, 2019 11:03 AM 
Task reassigned to Joe Collinsworth.
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Alix Karkanen Dec 05, 2019 10:56 AM 
Ashley is trying to sign into adobe but it keeps 
telling her she does not have internet. She will be 
in until 5pm, but not 12-1pm.
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