Service Request Ticket - # 74775

Service Request Information

CONTACT Name Kizer, Miles   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2019 12:04 PM
Department Athletics Phone 88448
Location Email mkizer10@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100606[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2HF4BP1 Description Dell OptiPlex 960 SFF, 3.16GHz, 6M, 1333MHz FSB
Serial No. 2HF4BP1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0078666 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D0:7C:9A

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 15, 2020 04:31 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 15, 2020 04:31 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jan 09, 2020 11:36 AM 
NPE
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Brittany Franklin Dec 05, 2019 12:04 PM 
Sophos hasn't checked in on this computer since October 31st.
Please check out and see if you can fix :)
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