Service Request Ticket - # 74776

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2019 12:25 PM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190685[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0W5
Serial No. FVFZP20AL414 Location Loaner

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:53:79:15


Bluetooth NIC A4:83:E7:2F:74:3F

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin Dec 10, 2019 09:32 AM 
Status changed from (1) Pending to (5) Completed
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Brittany Franklin Dec 10, 2019 09:32 AM 
Looks good in Sophos Central!
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Katherine Reynoso Dec 10, 2019 09:20 AM 
Task reassigned to Brittany Franklin.
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Katherine Reynoso Dec 10, 2019 09:20 AM 
Reinstalled.
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Katherine Reynoso Dec 10, 2019 09:13 AM 
Task reassigned to Katherine Reynoso.
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Brittany Franklin Dec 05, 2019 12:25 PM 
Sophos will need to be reinstalled.

Tamper Protection Code:
900844969218
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