Service Request Ticket - # 74781

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2019 01:41 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141284[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0X4F8J7 Location Going to PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:60:B6


Wireless NIC B8:09:8A:DB:ED:A7


Bluetooth NIC B8:09:8A:DB:ED:A8

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Dec 05, 2019 03:16 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Dec 05, 2019 03:08 PM 
Fixed adobe and 
working on 
reinstalling word. 
This computer is 
super slow and needs 
to be reimaged
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