Service Request Ticket - # 74783

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2019 02:56 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20050265[Edit Inv] (opens in a new window) Bldg/Room ITC 104
Service Tag Description Epson 2480 Flatbed Scanner #TA247ll/a
Serial No. FZ6V077426 Location ITC104
TECHS Submitted by Joseph Tavares Contact jtavares15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Dec 05, 2019 03:45 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Dec 05, 2019 03:37 PM 
Task reassigned to Joe Collinsworth.
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Joseph Tavares Dec 05, 2019 02:56 PM 
Teegan
(503)443-0104

Scanner error 9923 "Error occured while 
communicating with the scanner"

Student turned on the scanner and was prompted 
with that error on use.

Need to scan ideally before their 3:30 class on 
12/5 (Thur.) If not possible then know this 
scanner is dated and acting up.
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